Privacy Policy | NK Orthodontics - Suwanee & Tucker, GA

Privacy Policy

Your privacy matters to us. Learn how we protect your information.

Last Updated: March 2026

This Privacy Policy governs the manner in which NK Orthodontics ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users ("you" or "User") of our website, landing pages, and services. This privacy policy applies to all services offered by NK Orthodontics.

SMS/Text Messaging Terms

Text Message Communications

By providing your mobile phone number and checking the SMS consent box on our website forms or landing pages, you expressly consent to receive recurring automated text messages from NK Orthodontics.

Types of Messages You May Receive:

  • Appointment reminders and confirmations
  • Promotional offers and discounts (such as special savings on braces or Invisalign)
  • Practice updates and announcements
  • Responses to your inquiries and follow-up communications
  • Scheduling communications and consultation reminders

Message Frequency:

Message frequency varies based on your interactions with our practice, appointment scheduling, and promotional campaigns.

Costs:

Message and data rates may apply. Please contact your mobile carrier for details about your text messaging plan and any charges that may apply.

How to Opt-Out:

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message, and no further messages will be sent unless you re-subscribe.

How to Get Help:

For assistance with our SMS program, reply HELP to any message, or contact us directly at (770) 939-1280 or [email protected].

Important: Your Mobile Information is Protected

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your information only with service providers who assist us in delivering messages (such as our SMS platform provider), but solely for the purpose of sending messages you have consented to receive.

Consent Not Required for Purchase: Consent to receive SMS messages is not a condition of purchasing any goods or services from NK Orthodontics.

Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages. Service availability and message delivery are subject to your carrier's network.

Supported Carriers: Our SMS service supports all major U.S. mobile carriers. Carrier participation and coverage may vary.

Information We Collect

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users:

  • Visit our website or landing pages
  • Fill out a consultation request form
  • Subscribe to our communications
  • Schedule an appointment
  • Contact us via phone, email, or text message

Information collected may include:

  • Name
  • Email address
  • Phone number (including mobile number for SMS)
  • Mailing address
  • Information about your orthodontic concerns or interests

Users may visit our site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site-related activities such as scheduling consultations.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our site. This may include the browser name, type of computer or device, and technical information about the means of connection to our site, such as the operating system, Internet service provider, and similar information.

How We Use Your Information

NK Orthodontics may collect and use Users' personal information for the following purposes:

  • To schedule and manage appointments: Information you provide helps us respond to your consultation requests and schedule your visits.
  • To send appointment reminders: We may use your phone number and email to send reminders about upcoming appointments.
  • To send promotional communications: With your consent, we may send information about special offers, discounts, and practice updates via SMS, email, or other methods.
  • To improve our services: Feedback you provide helps us improve our website and patient experience.
  • To respond to inquiries: We use contact information to respond to questions, concerns, and requests.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information stored on our systems.

Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates for the purposes outlined above.

We may disclose your personal information:

  • To service providers who assist us in operating our website, conducting our business, or servicing you (such as our SMS messaging platform, appointment scheduling system, or email service provider), so long as those parties agree to keep this information confidential.
  • When required by law or to respond to legal process.
  • To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

Cookies and Tracking

Our website may use "cookies" to enhance User experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the site may not function properly.

Third-Party Websites

Users may find advertising or other content on our site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. These sites and services may have their own privacy policies and customer service policies.

Advertising

Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non-personal identification information about you or others who use your computer.

Children's Privacy

We provide orthodontic services to patients of all ages, including children. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us so we can take appropriate action.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Opt-out of marketing communications at any time
  • Withdraw consent for SMS messaging by texting STOP

Changes to This Privacy Policy

NK Orthodontics has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using our website, landing pages, or services, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site or services. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy, our practices, or your dealings with us, please contact us:

NK Orthodontics

Suwanee Office

4140 Moore Rd. Suite B102
Suwanee, GA 30024

Tucker Office

2295 Parklake Dr NE #250
Atlanta, GA 30345